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How live video shopping boosts e-commerce KPI’s: Customer Experience

This aim of this report is to explore the current challenges facing e-commerce that live video shopping can help resolve, as well as how live video commerce replicates the in-store shopping experience. We will examine the impact of the industry on customer experience and overall revenue for DTC brands in e-commerce, concluding with the opportunities live video shopping also brings to customers.

Where should we send the Whitepaper?

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After reading this whitepaper, you will know:

• The three main challenges facing e-commerce industries in the current climate 
• How video commerce replicates the benefits of in-store shopping online
• How video commerce increases NPS scores to an excellent on customer satisfaction scores
• The impact of turning online browsers into shoppers on NPS scores
• How live video shopping provides customers with personalised product recommendations

Skyrocket conversion rates

Engage with your customers immediately to address their queries, enhancing their shopping experience and dramatically reducing cart abandonment

Amplify average order values

Leverage live demonstrations to showcase products and offer personalized recommendations, compelling customers to add more to their carts

Build authentic relationships

Foster personal connections with your customers in real-time, bridging the gap between online and in-store experiences

Experience the positive impact of Confer With on your e-commerce store

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